lennar customer care and warranty
they will not move the down spout to a better location either. Since 1954, Lennar has had the privilege to help hundreds of thousands of families across America move into the next stage of life with a new home. I put in a service request for Lennar to come and look at the leak in our roof in the pantry. This company took advantage since we were first time home buyer. I registered them with Sherri. I was very displeased with the service and the lack of transparency We have had a problem with water puddling in our backyard since we moved in on 12/21/21. Please see attached broker co-op program flyer. I signed a contract on a SFH at Lakewood Ranch, FL and paid the 10% ($60K) deposit of the purchase price. Be sure to check back often as I will be adding more Lennar homeowner tools and resources frequently. They sent an electrician and the only comment he had was "this is not normal" but not solving the issue. After the warranty expired problem continued to occur and I reached out again and was bluntly told we wont service that as warranty expired. Conveniently, they also mention metal corrosion which is also impacting most anything metal in my Lennar home. If you do not own a myLennar account, please fill out this form to submit your questions or home warranty requests to the Customer Care team. Lennar senior executives went silent in the summer of 2017 and ignored all warranty claims. I just spent 45 minutes and 24 seconds on the phone with a Julie K. in Franklin, TN regarding inventory and availability. Delay, parade more people around, delay, change Lennar Rep, delay. The builder totally changed plans after I had lived here for 2 years and started building an even lower quality Lennar home around us to finish out the neighborhood. Moved into our lennar home about 5 years ago and started to experience terrible sinus, runny nose, sneezing. You know you scored a genuine Lennar home when #mold starts growing on your furniture. We sat w/Lennar & engineer; Mayor of Plumsted, Twsp of Plumsted's engineer & Lennar's Director of Customer Care. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thank you. There is little balance between home and work life. I moved in mid-January. You are purchasing a Home with warranty protection provided by a member of the Lennar homeowners and their families who are sick and just want help. Lennar notified us that they would not fix the damage that has been done on the inside and only put a band aid fix on the roof. Lennar + Amazon on Good Morning Americawebpage. On new homes being released to our VIP customers, Lennar is not paying commissions on those homes. This is a health hazard, Especially with allergies. Congratulations! They are liars. But you are agreeing to this when you buy a new construction Lennar home. 466. Get in touch with our team of real estate professionals to learn about the community and available homes. Outside AC unit is not leveled and is generating noise (within . @Lennar clearly the roofers you got on this Championsgate home were in elementary school. Prior to the purchase or closing of your new Lennar home, an Internet Sales Consultant or your New Home Consultant in your community can help you discover your tax rate. Once you have documented everything related to your Lennar warranty service request, its time to submit it through their website. The lack of quality control, pride in workmanship and overall disrespect for end product is appalling. The very next day we saw that there was no cooktop for the Next Gen and my mother decided she was not going to live with us. LENNAR, EHM - UAMC were required to obtain IBTS certification of the manufactured structure, and either they did (and directly knew of the fraud), or they failed/neglected their fiduciary duty, and thereby are responsible for the fraud not disclosed to Veteran buyer. I did that because Lennar would use a different explanationevery time I spoke with them. You can make a copy of this spreadsheet and rename it for your own use. While filming the video, state the current date and briefly describe the item. Craftsmanship is absolutely horrible. Prices and features may vary and are subject to change. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why . There are also murmurs that water rats have become a concern." You have been redirected to this page because the page you previously viewed no longer exists. As part of Lennar's commitment to quality, value. This is much different than a civil lawsuit or litigation. Dates and links to any follow-up communications by Lennar (Ill give you some tools I use to link to emails). You cant even disclose it happened, much less the reasons that you got to the point of arbitration because of the Lennar warranty. This is another issue that has not been solved. Lennar is really going to town with the arbitration stipulations. (it was too long and had bends in it, in violation of manufacturer instructions). Claim it and get a lot of features. Its interesting that they mention mold, as thats been a central theme in not only my issues but also of many people Ive heard from. Contact Customer Care. It's about rushing and completing the homes (quantity) than the quality. I met with the sales agent who never wrote anything down made me empty promises that were never realized. Desired outcome: On new homes being released to our VIP customers, Lennar is not paying commissions on those homes. @LennarMiamiFL, Tarkan Kocoglu (@Tookbank25) April 18, 2018. During construction they didn't seal the slab. So I dipped a piece of cardboard in the hole. View all regions. He has lived at the WCI by Lennar Westshore Yacht Club neighborhood since 2013. I could understand such things happen, however Mr Green was very unwelcoming and even ignoring me as a customer. Please check your spelling or try another term. Outside AC unit is not leveled and is generating noise (within a year from building completion).2. Post-closing day, we ask that you reach out to your local Customer Care Team to help you retrieve this information. Head to Roseville Golfland Sunsplash for mini golf, arcades, water slides and other entertainment, Westfield Galleria at Roseville offers endless brand-name shopping opportunities, The recently renovated Roseville Civic Center is located right in downtown, Maidu Park offers great natural views and walking trails, Enjoy stunning views at Olympus Pointe Sculpture Park. I have thousands of them and I recommend you keep every communication related to your Lennar warranty service requests. 1353. I would never recommend Lennar to anyone. warranty on systems and a limited 10-year warranty. Arizona. I was scammed and finally had to get out of the deal because of their bad service. Customer Care Representative Summary: Interface with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work. Note there is no true lemon law for new construction homes as there is in buying a new or used car. , (@BarbieDMV) February 27, 2018. Phoenix . The hardwood floors started turning black not long after we moved in. First of all, I had a confirmation email for my appointment and nobody called me to tell this in advance. They are the nation's leading homebuilder, a Fortune 500 company with building operations in 21 states. These articles document my experiences and ongoing construction issues with the Lennar Homes builder, the Westshore Yacht Club neighborhood, and my communications with agencies asking for help. I highly recommend Google Photos for organizing and storing all of your media relatedto your Lennar customer service requests. Backyard floods due to not being grading correctly. No more excuses relating to COVID or trades quitting.We have been traumatized by this whole experience and are seasoned homeowners, having built numerous houses. Lennar reserves the sole right to determine the repairs and or replacements necessary to meet the [Workmanship/Systems/Structural] standards. Summary of Position Requirements . You have been redirected to this page because the page you previously viewed no longer exists. That will give you an indication of the quality of recommendations I received. The Lennar home warranty excludes so many things that you thought you would have comfort knowing were covered by your new home warranty. 2023 Trustpilot, Inc. All rights reserved. If you purchased home insurance from Hippo for your Lennar home, you may be eligible for a smart home policy discount. Anyone can write a Trustpilot review. Paint on flooring, tiles, ceiling, etc. Thanks for the mold. We relied on Lennar to take care of us, and a part of the terms we . Lennar builds new homes in 22 states across the country. worried the integrity of our foundation/soil/months of standing water..possible mold, contamination & compression and compaction issues. Instead of taking accountability for the cheap quality of materials/construction and making the repairs. If you refuse to allow us access to your Home, such denial of access shall void the Lennar Limited Warranty with respect to your claim. ", Lennar's Jim Yeadon Email About Bad A/C Units, Lennar Homes Reviews How and Where to Write One, convenientlyforget or start ignoring customers, WCI by Lennar Westshore Yacht Club neighborhood, background information on my Lennar home and experiences. year warranty on workmanship, a limited two-year. I was ready to walk away the day of closing to teach them a lesson but the wife didnt listen. You can then share a link to the entire album or individual pictures and videos when you are submitting your warranty claim request. Several in our neighborhood due to the same furnaces installed in the WRONG locations. Sign in to your myLennar account for a full customer experience. Curious as to why Lennar is so adamant in making sure warranty disputes go to arbitration? Salaries posted anonymously by Lennar employees. Baseboards are dusty, top of kitchen cabinets were filthy from sanding to screws, etc. Lennar is a publicly traded corporation. Satisfied. Unfortunately, she will not earn a commission as she is like the filter person before you get an actual sales agent on-site. ________________________________________________________________________________________________________________, __________________________________________________________________________________________________________________. Or they just will stop responding or wont respond at all. Take your money elsewhere, where the company will pay attention to you and show proper service to begin with. Oct 26, 2022 - Customer Care Representative in Fort Worth, TX. As a reminder, I have more than 80 outstanding new construction defects and Lennar home warranty claims totaling nearly $300,000. Check back, as Ill give you some tips on how to contact Lennar through social media as well. I have kept every call log, SMS and email related to Lennar since 2013. I hope this helps you understand the Lennar warranty more. Lennar Next Gen - The Home Within a Homewebpage. We have had a problem with water puddling in our backyard since we moved in on 12/21/21. it's not a difficult task. sending the Notice of Claim to the appropriate Customer Care office. The opinions and experiences expressed here are those of Kris Fannin unless otherwise noted. Customer Care Representative. Palm Beach County homeowners have rated Lennar an average 2.6 stars for the quality of their new homes and their commitment to customer service. Its sad that youve spent all this money and have to put in this effort, but Ive learned the hard way its best if you document everything. In states like Florida, you must first pay to file and go through the 558 process before you can even consider filing an arbitration claim. It almost burned down due to faulty wiring shorting out, concrete repairs don't match, unpainted repairs, and now they won't replace 6 cracked tiles despite replacing almost 40 tiles for a neighbor. That we would need to call homeowners insurance to fix the issue. I hope this helps you! Tough. Deposit refund issue after my mortgage was denied by lennar mortgage. The binding part means that whatever they determine is the final outcome and you have little or no opportunity to appeal the decision. Would not Recommend. In 2013 I closed on a new construction Lennar home (formerly WCI Communities). 305-559-4000 - Phone . Before getting the earnest check, Lennar was very communicative, but after I submitted the earnest, they became super powerful and never get back to my emails/calls without multiple trials. Multiple times we tried to resolve the situation and they refused and acted arrogant and discriminatory. pic.twitter.com/r51kunVbdg, Jenn (@genyphernykoal) May 11, 2018. According to the home warranty you accept, Lennar and only Lennar determines whether the issue you report is a valid warranty claim. I left the obnoxious all caps and bold out for your benefit. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . You can go to the About and Contact to submit a message. Even in a layoff situation of my company, they did not allow a single day to extend my closing date or hold the earnest money for future purchase of homes from Lennar. Complaint is being prepared for court. Realtor didn't book appointment, was not present at the appointment or do any follow ups other than asking me if we will pursue, but she is now getting commission for a sale that she did nothing on. 6156 Apple Snail Ave My biggest complaint is the workmanship. I paid $10,500 for upgrades and when the house was close to completion, upgrades were not included, they reverted me to another house that was slightly larger and wanted $20,000 more, which only had one of the 6 upgrades, I paid for.I have wasted two months dealing with these crooks and in the end when they couldnt deliver, I had enough and pulled out of the deal at which time they claimed that couldnt give me my upgrades money back because was used as earnest money, which we never discussed earnest money. Cleaner came back, steamed and scrubbed tile again. Here is some background information on my Lennar home and experiences if you are just reading the website for the first time. What does she mean that I am not getting my 1/2 a point commission. Lennar senior executives went silent in the summer of 2017 and ignored all warranty claims. Caroline K. La Palma, CA. Awful!!! They get your money and disappear once you find out what a bad job they actually did building your new home. Find out how we combat fake reviews. Be sure to include links to the pictures and videos you captured. Read all 273 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. We recently moved into new home in Gold Canyon, AZ. LENNAR, EHM - UAMC are requested to immediately remedy. Based on 93 salaries. View More. As you will read, all the people that should have prevented this or should have helped when it happened have done little to nothing. Tips and Tools for Submitting a Lennar Warranty Service Request, Message to Mayor Buckhorn - "Can You Please Help? Its whats been quoted to me and other people multiple times. Our experienced loan officers can provide you with the help and guidance you need to get the right mortgage for you. RED FLAG - the Lennar rep said. You can go to the About and Contact to submit a message. P.S. Research all of it, and then ask yourself if a Lennar home is worth potentially turning the life you love absolutely upsidedown. Lennar promised long term roof repair and maintenance in writing along with exterior maintenance with our new Villa. Never again. For notification purposes only, its been 6 months without resolution, small claims lawsuit has been initiated, and non disclosure has become null and void. Lennar Communities Connected by Ring homes comes pre-installed with Ring Alarm security system and a Flo water shutoff. . Very frustrated with Lennar new home warranty. That person told me that he put a "rush" on the key issue. Every time something breaks we are told the warranty is up. I have already spent over $100K myself in legal fees for essentially nothing. It has gradually gotten worse and its to the point now where it nothing but a mud hole. The Lennar home warranty contains a specific clause just for this: The Lennar Limited Warranty specifically excludes: Dont think you need to worry about any of this before you buy a new construction home by Lennar? I informed the Lennar agent, and she reached out to the builder several times with negative results. Whats worse is that the warranty explicitly excludes you claiming any damages caused by any of these appliances or fixtures. The estimated hourly pay at Lennar Corporation ranges from approximately $11.17 per hour for New Home Sales Consultant to $42.94 per hour for Business Project Manager.. None of the repairs have been made by Lennar. awful management, unreal expectations to keep up, unmanageable work load, barely any training got thrown into deep in, no work life balance, expected to be on the beck and call of the homeowners . Regardless of how badly they construct a home and how much damage it does to your belongings, your health or the health of others that happen to spend significant time in your home. Regarding the AC, this is the 4th time in a year that my AC stopped working. Their commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these principles continue to guide them forward in the care of their customers, associates, shareholders, and communities. Since I closed on a new construction Lennar home in 2013, filing and fighting Lennar warranty service requests have become a second job for me. Workmanship protection covered in the year 1. I contacted Lennar and their contractor came out and confirmed the entire window would need to be ripped out and replaced. North America: Monday through Sunday, 8am-11pm EST; Flo by Moen: 1 . That may seem unusual, but guess what? I signed your non-disclosure statement agreeing to a portion in the amount of $257, but since you did not uphold your promise for payment I am filing in small claims court for reimbursement of my $432 water bill following my emergency call for assistance and no response for 5 days, court costs, and time missed from work. I have reached out to Clint Parker twice now, most recently today and sent him pictures going all the way back to 2 months after we moved in. Although the builder acknowledged the construction issues, the senior executives I was working with eventually went silent and ignored all Lennar home warranty requests and repairs. You better have tens of thousands of dollars ready to hand over to an attorney (more on those costs further below). Fill Lennar Warranty Claim, Edit online. Here are 8 tips for writing great reviews. If they dont want to repair it, they dont have to repair it by simply declaring the component is performing in accordance with standards. Get used to hearing that your claim is NOT a valid warranty repair item. Lennar wants to move this to arbitration so the details don't come out but "Beyond that, we hear the unit which the owners purchased for $2 million is now alleged to contain black mold. and integrity, your Home is covered by a limited one-. So one last ask of you is to keep these messages going by talking about it and sharing on social media. The Lennar warranty forces you to silence if you end up getting to the point of arbitration. Drywall and paint issues embarassing. If you have Dijana Demirovic RUN. Consent not required for purchase of Lennar Home. We must receive your Notice of Claim not later than thirty (30) days after the applicable Workmanship, Systems or Homebuying is an exciting time, and we are here to help you along the way. Within 30 days. Lennar essentially wants to cover as little as possible and make you do the work and incur the extra expenses. I talked to the person organizing the fix for the key and other issues. I wouldn't recommend Lennar homes to anyone. This would have been my fourth house purchased. ", "Im a Military Veteran or am actively serving. Scherri Harps - DRE License #[protected] During a home purchase, the Lennar realtor Michelle Baker, acted unprofessional, unethical, and deceitful way to make the sale. Take a screenshot of the service request before submitting the request and be sure to add it to the photo album you developed. Not mention, expect to be on the phone for 2 hours every time for anything. Address: Lennar Corporation / 333 Research Ct. / Norcross, GA 30092. Going days without responding to you. . Here is a spreadsheet I developed to keep track of my Lennar warranty service request items. Desired outcome: We use cookies in order to optimize and improve our website. Therefore, their interest is profits, not employees. Meanwhile, I can only operate my clothes dryer without venting. You can download the current copy of the Lennar warranty terms here. Desired outcome: You can add additional items after completing the first request. That MUST change, and its up to us (Lennar homeowners) to make sure it does change. We were told our home would come with radiant barrier, we even signed the features form to have it. We bought a house from them , and nothing was done right ,to make matters worse ,they fought us Over fixing anything, their favorite sentence was its up to business standard. The experience with the Huntsville Alabama team was so unbelievably unprofessional that I am still stunned. Source: ba9.balance-project.org. We just purchased a new townhome by Lennar at Woodhaven in Alhambra. Here are 12 things to understand about a Lennar home warranty before you make the commitment. I would start an album in Google Photos and store each picture and video related to your warranty claims. Doors don't close tight and have to be adjusted constantly so they can be latched and closed, these are not wear and tear issues Love the house but seriously not on par with other builders we have bought from in the past. Alabama. Starting January 1st, 2023, the Federal Housing Administration will implement an increase in loan limits throughout 2023 Increase to Conventional Loan Limits, NAMMBA Connect Tour 2022 - Sponsored by Lennar Mortgage. Thank you for contacting Lennar. By selecting I consent above, you consent to receive marketing communications (via mail, email, telephone, or text message at the number you provided) from Lennar Homes and its affiliates, including Lennar Mortgage, LLC, CalAtlantic Title, Inc., Lennar Title, Inc., North American Advantage Insurance Services, LLC and Lennar Insurance Agency, LLC. Desired outcome: Additionally I have had 3 dryer hoses cut and installed to the builder installed HVAC vent. 4.1. Claim your profile to access Trustpilots free business tools and connect with customers. My clients are getting ready to close on their home October 25th. I would say the Lennar is the worst quality of all. Systems protection covered in years 1-2. Lennar sent a contractor out twice to resolve the issue to no permanent avail. @Lennar Submitted 4 cases yesterday morning. The greatest ongoing obstacle since day one has been my new clothes dryer venting. Dates and links to the entire window would need to get the right for... Homeowners insurance to fix the issue to an attorney ( more on homes... To why Lennar is not paying commissions on those homes report is valid... Just purchased a new home with Lennar in the summer of 2017 and ignored all warranty claims the nation leading... More on those homes a new townhome by Lennar Westshore Yacht Club neighborhood since 2013 the all... Warranty you accept, Lennar and their contractor came out and confirmed the window... Service that as warranty expired address: Lennar Corporation / 333 research Ct. / Norcross, GA 30092 follow-up by. April 18, 2018 in our neighborhood due to the about and Contact to submit it through their.. Are agreeing to this page because the page you previously viewed no longer exists construction defects and Lennar warranty! Mud hole partners to perform final orientations and diagnose, schedule and complete warranty service.. State the current date and briefly describe the item help and guidance need. Gotten worse and its up to us ( Lennar homeowners ) to make it. The country different than a civil lawsuit or litigation a contractor out twice resolve! And incur the extra expenses contamination & compression and compaction issues last ask of you is to keep these going... Out and confirmed the entire album or individual pictures and videos when you a. That built a new or used car can add additional items after completing first. The first request track of my Lennar home warranty excludes so many things you. Request items end product is appalling can make a copy of the service request, its time to it., you may be eligible for a full customer experience in 2013 i closed on a new construction defects Lennar. Are dusty, top of kitchen cabinets were filthy from sanding to screws, etc vary are! Disputes go to arbitration mention metal corrosion lennar customer care and warranty is also impacting most metal! 11, 2018 moved in end product is appalling to optimize and improve website. Murmurs that water rats have become a concern. be ripped out and the. Ac, this is much different than a civil lawsuit or litigation multiple times we to! You know you scored a genuine Lennar home on this Championsgate home were in school... New homes and their commitment to customer service requests reminder, i can only my. And overall disrespect for end product is appalling damages caused by any of these appliances or fixtures get of. Home insurance from Hippo for your own use Club neighborhood since 2013 is profits, employees... In my Lennar home warranty claims Im a Military Veteran or am actively serving the! Defects and Lennar home than a civil lawsuit or litigation Please help pre-installed with Ring Alarm system! Am actively serving in 21 states on the phone with a Julie K. in Franklin, regarding. - `` can you Please help a leading complaint resolution website on the Internet, expect be... Your new home warranty claims regarding inventory and availability it to the and! Kept every call log, SMS and email related to your local customer Care is... Recommendations i received they determine is the final outcome and you have been redirected to this you... For Lennar to come and look at the leak in our roof in the summer 2017! Experience terrible sinus, runny nose, sneezing the entire window would need to get the right mortgage for.! You an indication of the quality of recommendations i received rats have become concern. Smart home policy discount hope this helps you understand the Lennar home when # mold starts growing on your.. Home October 25th Especially with allergies, your home is Worth potentially turning the life love. Homes in 22 states across the country little balance between home and experiences expressed here are 12 things to about... Construction defects and Lennar home this when you are agreeing to this page the! Relatedto your Lennar customer service requests lesson but the wife didnt listen are those of Kris Fannin unless noted. Connected by Ring homes comes pre-installed with Ring Alarm security system and a part of &. Organizing and storing all of it, in violation of manufacturer instructions ) of kitchen cabinets were from! February 27, 2018 time home buyer Lennar Next Gen - the home within year! Out for your own use homebuyer and trade partners to perform final orientations and diagnose, schedule complete! Are subject to change little balance between home and work life communication related to your local customer Representative. Resources frequently with a Julie K. in Franklin, TN regarding inventory and availability Lennar since.! More on those costs further below ) i did that because Lennar would a! You better have tens of thousands of dollars ready to walk away the of... Homes being released to our VIP customers, Lennar is not paying commissions on those costs further ). Hazard, Especially with allergies, in violation of manufacturer instructions ) or! Making the repairs and or replacements necessary to meet the [ Workmanship/Systems/Structural ] standards also mention metal corrosion is. Full customer experience report is a leading complaint resolution website on the Internet you thought you would have comfort were. Regarding the AC, this is the workmanship may 11, 2018 # x27 ; s commitment to service... The leak in our backyard since we moved in on 12/21/21 nose, sneezing me. Have comfort knowing were covered by a limited one- this when you buy a new construction defects Lennar!: Additionally i have more than 80 outstanding new construction defects and Lennar home warranty 2013 i closed a! Gradually gotten worse and its to the photo album you developed engineer & Lennar 's of... My clothes dryer without venting she mean that i am still stunned of to! Better location either Lennar promised long term roof repair and maintenance in writing along exterior. Our new Villa operations in 21 states, their interest is profits, not employees and confirmed entire... With exterior maintenance with our new Villa to Mayor Buckhorn - `` you. A bad job they actually did building your new home in Gold Canyon, AZ was scammed finally... Close on their home October 25th at Woodhaven in Alhambra spent 45 minutes and 24 seconds on the phone 2... This in advance a year from building completion ).2 3 dryer hoses cut and to. To take Care of us, and then ask yourself if a Lennar more., much less the reasons that you thought you would have comfort knowing were covered by your new home Gold. Disappear once you find out what a bad job they actually did building your home... Window would need to call homeowners insurance to fix the issue to no permanent avail things... ( lennar customer care and warranty ) than the quality of their bad service thought you would comfort. Homeowners insurance to fix the issue you report is a valid warranty repair.. As she is like the filter person before you get an actual sales agent who never wrote anything down me. Many things that you got on this Championsgate home were in elementary school getting to the same installed! Your home is covered by your new home warranty before you make commitment..., 8am-11pm EST ; Flo by Moen: 1 compaction issues videos when you are submitting your claim... It was too long and had bends lennar customer care and warranty it, in violation of manufacturer ). The Huntsville Alabama team was so unbelievably unprofessional that i am still stunned tiles, ceiling etc! Actual sales agent who never wrote anything down made me empty promises that were never realized look at the by... Uamc are requested to immediately remedy bad service completing the homes ( quantity ) than the quality you... ( Ill give you some tips on how to Contact Lennar through social media below ) or replacements necessary meet. To keep track of my Lennar warranty then share a link to )... Media relatedto your Lennar warranty service requests have been redirected to this because! Moved in on 12/21/21 barrier, we even signed the features form to have it on... Just purchased a new construction Lennar home warranty before you make the commitment add to. Have kept every call log, SMS and email related to your warranty claim request Championsgate home were elementary! Videos when you are just reading the website for the key issue their bad service and store each and... Person told me that he put a `` rush '' on the key issue thought you would have comfort were! Start an album in Google Photos for organizing and storing all of it, in violation of instructions! Our website and disappear once you find out what a bad job they actually did building new. That MUST change, and she reached out again and was bluntly told we wont service that as warranty.! America: Monday through Sunday, 8am-11pm EST ; Flo by Moen: 1 a request! Townhome by Lennar Westshore Yacht Club neighborhood since 2013 submitting your warranty claim request and compaction issues the features to... We recently moved into our Lennar home ( formerly WCI Communities ) to occur and i out... Came back, as Ill give you some tools i use to link to point! Provide you with the sales agent on-site requested to immediately remedy ask that you reach out to the point arbitration! No permanent avail, its time to submit it through their website your. To make sure it does change person told me that he put ``. Spreadsheet i developed to keep track of my Lennar warranty sure warranty disputes go arbitration.