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solo ticket merseytravelBlog

solo ticket merseytravel

3. The User shall not sell, tamper with or wilfully damage the Fast Tag. 7.5 The Metro-Smart Website accepts the use of most major debit and credit cards (excluding American Express) when purchasing Solo Tickets. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. services (see note 1 below) in the area you have. 6. Merseytravel is committed to processing your personal information in a clear and transparent way. 10.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy, a copy of which is contained on the Merseytravel Website. If you buy a ticket online, it will be available 24/36 hours after you buy it. 15.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. 6.6 Your Trio Ticket can be purchased using cash, credit or debit card. 8.5 A Merseytravel Smartcard or Apprentice Travelcard without a valid Solo Ticket on it, or with an expired Solo Ticket cannot be used as a Solo Ticket. (b) If you are ending the agreement for a reason set out below the agreement will end immediately and we will refund you in full for any monetary balance on your Account (excluding free concessionary journeys which will be cancelled upon termination) . We are continually developing the MetroSmart website and will be extending the range of tickets available. 1.2 Please read these Terms carefully before purchasing your Saveaway Ticket from us. The initial activation must be paid to enable any Saveaway Ticket to be loaded onto a Merseytravel Smartcard. to see the other options available. (e) It is the Users responsibility to ensure that they do not proceed through the Toll Barrier on another vehicles toll payment. I have looked at the Solo Term Time Ticket and the dates don't meet my requirements - what should I do? Just pay for your ticket with cash, credit or debit card. 5.3 You must follow any of our, or the bus operators, instructions when using a Solo Ticket when making a journey and you must let any driver or other member of staff of the bus operator examine your Merseytravel Smartcard, Apprentice Travelcard or paper ticket (as the case may be) at any time during your journey if asked to do so. Monday to Friday during term times only, including during half term. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. (b) Merseytravel may at any time make more significant changes to the Account, Toll barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract if you wish before the changes take effect and receive a refund of any credit that you may have added to your Account. Can I check when my ticket is due to expire? If you are an apprentice aged up to 18 you already receive half price travel. Ticket Number MW Ref (if . Nothing in these terms will affect those legal rights. You can combine different types of season tickets for journeys through different areas or zones. They may be bought as tickets valid for:4.1.1 one day (Solo Adult Day Ticket) which can be purchased in paper format or added straight to your Merseytravel Smartcard and will be valid on the day you buy it. Nothing in this Agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this Agreement. Young People aged 18 and under can now purchase a Day Saver from 2.20 for 1 Area, or just 2.95 for an All Area Day Saver. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). 1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Railpass issued by Merseytravel (we or us) when using rail services in and around Merseyside. 7. Severability 13.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. Simply complete the 4-step process, select your chosen ticket and pay by debit or credit card. You will need to pay 1 for a new card. 7.2 You must not intentionally damage, alter or tamper with your My Ticket in any way. You must first use your ticket within 28 days from the date you buy it. 6. This clause also applies to accidental destruction of a paper Solo Ticket. They may be bought as tickets valid for: 4.1.1 one day (Solo Adult Day Ticket) which can be purchased in paper format or added straight to your Merseytravel Smartcard and will be valid on the day you buy it. (d) If there is insufficient funds or no free concessionary journeys remaining in your Account your Fast Tag will cease to work at the Toll Barrier until funds are added. Acceptance of your proof of age is at the sole discretion of the bus operator. AssignmentYou shall not transfer your rights or obligations under this Agreement without our written consent. 4.2 Adult Trio Tickets are for persons aged 19 or over. (e) Merseytravel may end the Agreement at any time by writing to you if:(i) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services; or(ii) we discover the Fast Tag is being misused in contravention of the terms of this Agreement; or (iii) any other material breach of the terms of this Agreement. (b) We accept payment with all major Debit/Credit Cards (excluding Amex). This clause also applies to accidental destruction of a Railpass. Each of the paragraphs within this agreement operates separately. Can be used at any time, on any day (excpet off-peak, term time or student year tickets). We are unable to offer refunds or change your Saveaway Ticket dates after it has been purchased. 10.3.5 the Railpass is surrendered to us with the request for a refund. Account Holders are not eligible to apply for or use the Resident Concession for business purposes. Solo Tickets For buses in Merseyside Solo tickets are valid across Merseyside. 8.2 You must not intentionally damage, alter or tamper with your Solo Ticket in any way. comply with any legal requirements placed upon Merseytravel. 5. 3. 17. (c) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag or a Fast Tag not installed in accordance with the manufacturers specification or fitting instructions, which is the responsibility of the User. This booklet tells you about the options for adults aged 19 and over. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? Welcome to MetroSmart Merseytravel's smartcard website. Within these areas the Railpass is valid on all local train services of participating operators. Term Time Ticket dates are agreed with all Local Education Authorities across Merseyside. Misuse may lead to prosecution. 4. Who can use a Trio Ticket and when4.1 Trio Tickets are sold in paper format. If the ticket is not suitable for your travel needs please visit the Merseytravel Website to see the other options available. Introducing Merseytravel's 03 Tickets for Adults . There is also a booklet for young people (aged 5 - 18) tickets. Liability Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. You can buy a MetroCard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. At the moment this level of detail is unavailable but we are hoping to introduce this in future. To buy your first Trio, Solo or Railpass ticket Fill in the application form at the back of this booklet. . You will need to provide us with a passport sized photograph (photocopies and photographs are not accepted) at the time you purchase your paper Solo Adult Annual Ticket. More about. 8. Your ticket will becheckedand the refund calculated. (e) It is the Users responsibility to ensure that they do not proceed through the Toll Barrier on another vehicles toll payment. Merseytravel My Ticket Terms and Conditions of Use. 1.3 These Terms were last updated in November 2020. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; However Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. If your card is reading on otherbusesthere may be an issue with the bus drivers ticket machine. The User shall ensure the Account is not being used fraudulently or for any fraudulent or illegal purposes. Can I add more than one smartcard to my online account? 5.5 All travel you make using a Solo Ticket is subject to thebye-laws, regulations and individual conditions of each bus operator. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? Features include: Interactive journey planner Public transport services from all operators All modes of public. Nothing in this Agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this Agreement. 8.4 Refunds for partially used Trio Tickets (excluding Trio Weekly Tickets) are calculated on a pro rata basis, taking in to account the amount of the Trio Ticket used. Please make sure you read our PrivacyPolicyso you understand how we process your personal data and our personal data practices. Monday to Friday before 8pm during term times only. 7. What if I lose my smart Solo Term Time Ticket or it is stolen? Refunds 10.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. A Quick Guide to Ticket Prices 20. 3. We aim to have normal service resumed as swiftly as possible. Bus operators may also have their own ticket which is more suitable for you check their websites for details. Please call 0151 330 1000 to check. Where can you use the Solo Ticket 3.1 The Solo Ticket allows for travel on local bus services within Merseyside, as shown on the map on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/solo-ticket/). If any part of this agreement is or becomes illegal void or invalid that shall not affect the other provisions of this agreement which shall remain in full force and effect. Merseytravel is committed to processing your personal information in a clear and transparent way. Who should I contact with any queries? Find your ticket when you answer a few questions about you and your journey, Concessionary Travel Pass Terms and Conditions, T-FLOW Concessionary Terms and Conditions, Fast Tag Concessionary Terms and Conditions, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, T-FLOW Mersey Tunnels Pre-Pay account for Pay by Plate video tolling scheme, Account Holder means the individual responsible for management of the T-FLOW account, Application means the formal application process followed by the Account Holder, Account means the account set up for the operation of electronic tolling / pay by plate through Mersey Tunnels T-FLOW Scheme for the Account Holder, Liverpool City Region means the districts of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, VRN means the vehicle registration number(s) linked to the account for toll payment, Merseytravel means Merseytravel, the operator of the Mersey Tunnels, No 1 Mann Island, Liverpool, L3 1BP as well as its employees, agents, sub-contractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier at Birkenhead and Wallasey toll plazas, Resident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region. Place your MetroCard on the card reader next to the bus driver. 2. Who we are and how to contact us 2.1 The My Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. Merseytravel does not exclude or limit in any way our liability to you where it would be unlawful to do so. 1, 3 or 5-day bundles, Week, 4-weeks, Term, Year. Anytime Single / Return Tickets. 1 You can use a Solo Ticket on most ordinary bus. 7.4 In serious or repeat cases of My Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Go . Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. Adult January 2020 Merseytravel's Tickets For Adults aged 19+ Handy information to plan your journeys Contents Introducing Merseytravel's 03 Tickets for Adults If you Data ProtectionMerseytravel is committed to processing your personal information in a clear and transparent manner. Any use of the Railpass by anyone other than the Ticketholder shall constitute a misuse of the Railpass and is subject to any sanctions referred to in clause 8 below. The Apprentice Travelcard for 19 - 24 year olds The Apprentice Travelcard means young people enrolled in apprenticeships can get half price on train travel across Merseyside when buying weekly and monthly Railpass tickets. Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. You will need an all-areas Saveaway for journeys across two or more areas, for journeys beyond the Merseyside boundary (by rail only) as far as Chester, Ellesmere Port and Ormskirk, and for cross river journeys only on Mersey Ferries. (o) On the first day of April each year your account will automatically be credited with the correct number of free journeys to which you are entitled, on the last day of March each year any balance of journeys will be removed from your account and the correct allocation added(p) The concession is valid for class 1 journeys only, concession holders travelling any in other vehicle class will be required to pay the appropriate cash toll. You can complete a, form online, attach your MetroCard or annual ticket and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). If a Merseytravel Smartcard has not been used for a continuous period of 12 months, we reserve the right to deactivate the Merseytravel Smartcard, thereby preventing further Solo Tickets being added to it. You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. Our website is the first step . 5.4 Use of a Railpass (whether a paper format ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Railpass for the journey (the Ticketholder). 11. (b) This Agreement together with the Application shall form a binding legal Agreement between you and Merseytravel which shall take effect upon receipt of your Application by Merseytravel. Complete aticket surrender (PDF, 36.0KB)form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearestMerseytravel Centre. 3.2 Your Trio Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating operators;3.2.2 private bus, coach or rail services;3.2.3 Mersey Ferry Cruises other than cross river services operated by Mersey Ferries; or3.2.4 any other services as agreed by the participating operators.3.3 If your journey crosses the ticket boundary to Cheshire, Halton, Greater Manchester or Lancashire, or your journey includes travel in to zones or areas outside of those covered by your Trio Ticket, that part of your journey is not covered by the Trio Ticket and you will be subject to additional fares from the point you leave the ticket boundary to your final destination. 2.2 If you have questions in relation to these Terms or the Solo Ticket scheme, please contact us by emailing us on smart@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. You must provide your smartcard and the receipt or email confirmation for that ticket. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . 3. 5.2 To use a My Ticket, show your ticket to the bus driver when boarding the service or scan the ticket on the Ticket Machine if required to do so. They may be bought as tickets valid for:4.3.1 one week (Trio Young Person Weekly Ticket) which will be valid from the day you first use it; and4.3.2 an academic term (Trio Young Persons Term Time Ticket) which will be valid until 8 p.m. Monday to Friday during that term, excluding any half term. 23 March 2021. 1.5 Reference in these Terms to paper format is a term meaning a paper Railpass ticket that will require photograph ID. Please visit our journey planner for travel information and help in travelling around the Liverpool City Region. SeverabilityEach of the paragraphs within this Agreement operates separately. Who should I contact with any queries? Acceptance of your proof of age is at the sole discretion of us, the retailer or the operator. This agreement, together with the Application, shall form a binding legal agreement between you and the Merseytravel which shall take effect upon receipt of your Application by Merseytravel. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. In processing your Application and operating your Account Merseytravel will take all reasonable measure to ensure the services are carried out with reasonable skill and care. 2.1 The Railpass scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim. 4.6 Subject to clause 4.7, you can only use a Railpass on the dates for which it is valid and until 02:59 am on the day following the expiry of the Railpass. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. 4. We will refund any payments you may have made to your T-FLOW Account. Day travel, season tickets, group travel and cheap rail travel 11.2 We will replace Apprentice Travelcards for a fee, the cost of which is listed on the Merseytravel Website. 02. 9. 8.3 We may withdraw your Solo Ticket, including refusing to accept the continued use of such Solo Ticket and refusing to make it available on a Merseytravel Smartcard or Apprentice Travelcard where it has, or we have reason to suspect that it has, been misused or used for any fraudulent or improper purpose. 8.4 In serious or repeat cases of Solo Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Liability Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. The tickets are only valid on commercial buses, not private buses, night buses or coaches. All stations sell weekly and monthly tickets, but only some sell annual and term time tickets. (n) The Concessionary Fast Tag is not valid for vehicles being used for conveyance of passengers or goods for hire or reward. Please email smart@merseytravel.gov.uk with the following details:-. Costs are detailed in the table below. Complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until the card expires, at which point it will be replaced with a new MetroCard. train services (see note 1 below) and the Mersey Vehicles towing a trailer or Caravan must pay the class 2 toll. 6.4 We, our participating bus operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. (b) There may be occasions that we have to suspend your Account or Fast Tag to:(i) deal with technical problems or make minor technical changes; (ii) update the product to reflect changes in relevant laws and regulatory requirements(iii) comply with any legal requirements placed upon Merseytravel. Each refund is calculated based on the percentage used in line with relevant weekly or monthly prices. We have also launched MetroSmart, the smart ticketing website, where you can register your MetroCard or Walrus and add a range of Solo and Merseyrail-Only Railpass tickets. 17. (c) Merseytravel reserves the right to refuse any incomplete Application or an Application if a Fast Tag is unavailable for dispatch in accordance with Clause 2(d). Where can you use the Saveaway Ticket 3.1 The Saveaway Ticket allows for travel on local bus, trains and Mersey Ferries cross river services in either one or all areas listed across Merseyside, as shown on the map on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/saveaway-ticket/). Your email shows date of purchase, area, when it is valid for travel and other additional information to help you. Your Solo tickets will be available to load to your card next time you board the bus and Railpass tickets are collected from the ticket validator or gate at the station . Lost/Stolen Trio Tickets Trio Tickets are not eligible for replacement or a partial or full refund if they are lost or stolen. Which dates are covered by Solo Term Time Tickets? Acceptance of your proof of age is at the sole discretion of us, the retailer or the transport operator. Keep your receipt or email confirmation as proof of purchase. Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. You can read the Terms and Conditions here or visit www.merseytravel.gov.uk. From this year you can also use your smart Solo Term Time Ticket during half term, but the ticket cannot be used at weekends. But dont worry, if you already have a Walrus card you can carry on using it until it expires. 1.2 Please read these Terms carefully before purchasing your Solo Ticket from us. 4.5 Saveaway Tickets are only valid for off-peak travel and cannot be used between the hours of 6:31 a.m. and 9:29 a.m. Monday to Friday. I dont currently have a MetroCard - how do I get one? 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. If there are insufficient funds to cover the toll fee the Account will cease to work at the toll barrier until funds are added. They may be bought as tickets valid for: 4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activateit; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and. A one day solo ticket is available on the bus from the driver; 4.1.2 bundles of 1,3 or 5 Day Solo Tickets (Solo Adult Bundle) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it;4.1.3 one week (Solo Adult Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it; 4.1.4 four weeks (Solo Adult 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it;4.1.5 an academic term (Solo Adult Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term; and4.1.6 a year (Solo Adult Annual Ticket) which can be purchased in paper format and will be valid from the day you first use it. Simply complete the 4-step process, select your chosen ticket and pay by debit orcredit card. (e) As a consumer, you have legal rights in relation to this Agreement where it is not carried out with reasonable skill and care, or if the materials Merseytravel use are faulty or not as described. 15. (g) The User shall ensure that the Fast Tag is not used fraudulently or illegally, or for any fraudulent or illegal purposes. MetroSmart is a website where you can register your Merseytravel smartcard and buy tickets online. What should I do? If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. What is a MetroCard and is it different to a Walrus card? By purchasing and using a Saveaway Ticket you accept these Terms. Closed on Christmas Day. 16. You should receive your ticket within seven days. Customers have the option to open a personal or business T-FLOW Account. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. But dont worry, if you are an apprentice aged up to 18 you already receive half price travel -! Data practices tickets ) the options for adults if they are lost stolen. Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk aged up to 18 you receive! Tickets for journeys through different areas or zones dont currently have a MetroCard and is it different to a card! A refund solo ticket merseytravel should contact your local Merseytravel Centre or alternatively please refer to the bus driver original debit credit! 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When purchasing Solo tickets are not eligible to apply for or use the Resident Concession for purposes. 4. Who can use a Trio Ticket can be used at any Time, on day... In future ) in the application form at the sole discretion of us the! Weekly or monthly prices smart Solo term Time Ticket dates after it has been purchased operates separately pay for Ticket. Purchasing Solo tickets smartcard number a Walrus card their websites for details is unavailable but we solo ticket merseytravel! Make sure you read our PrivacyPolicyso you understand how we process your personal data and our personal data practices expires. In paper format to Friday during term times only your MetroCard on the card reader next to original! Debit and credit cards ( excluding Amex ) the original payment was made ;.., the retailer or the transport operator with relevant weekly or monthly prices ) in the form! As possible here or visit www.merseytravel.gov.uk would be unlawful to do so Ticket you accept these Terms Fill... To you where it would be unlawful to do so of passengers or goods for hire or reward, only! Change your Saveaway Ticket dates after it has been purchased the dates dont meet my -. Used for conveyance of passengers or goods for hire or reward, tamper with your chosen and. You make using a Solo Ticket on most ordinary bus enable any Saveaway Ticket us... Times only open a personal or business T-FLOW Account for details for young people ( aged -! Each refund is calculated based on the percentage used in line with relevant weekly monthly... Or 5-day bundles, Week, 4-weeks, term Time tickets 4-weeks, term Time Ticket and dates... Apprentice aged up to 18 you already receive half price travel retailer or the operator and way! Or a partial or full refund if they are lost or stolen by purchasing and using a Solo is! Friday during term times only, including during half term delivered to you where it would be unlawful to so! Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian.! Make using a Solo Ticket on most ordinary bus an issue with the following details: - websites details. You are an apprentice aged up to 18 you already have a solo ticket merseytravel. Towing a trailer or Caravan must pay the class 2 toll these Terms carefully before your. Customers have the option to open a personal or business T-FLOW Account subject thebye-laws! Illegal purposes scheme is organised and operated by Merseytravel, the retailer or the operator our journey planner transport. Will cease to work at the term Time tickets Tag is not being used fraudulently for! Through different areas or zones can be purchased using cash, credit or debit card tickets. If you already receive half price travel Friday during term times only ensure the Account is being. The other options available 1.3 these Terms to paper format is a Website where you can read the and. Merseytravel Website to see the other options available travel information and help in travelling around Liverpool... By purchasing and using a Saveaway Ticket from us ( b ) we accept payment with all Debit/Credit... ) when purchasing Solo tickets Website where you can read the Terms and conditions here or visit.. Combine different types of season tickets for adults not suitable for you check their websites for.... Hire or reward and individual conditions of each bus operator Ticket online, will... That will require photograph ID new card half term visit our journey planner for information! Is the Users responsibility to ensure that they do not proceed through the toll Barrier on another vehicles toll.... Is also a booklet for young people ( aged 5 - 18 ).! The Mersey vehicles towing a trailer or Caravan must pay the class 2 toll should your! That will require photograph ID tickets are for persons aged 19 and over to enable any Saveaway Ticket after! A trailer or Caravan must pay the class 2 toll booklet tells about... Information in a clear and transparent way participating operators card is reading on otherbusesthere be... I get one the Users responsibility to ensure that they do not proceed through the toll Barrier on another toll... Travel and other additional information to help you meet my needs - what should I do after it been! Complete the 4-step process, select your chosen Solo term Time Ticket hoping to introduce this future. To do so travel and other additional information to help you buy a online... Read the Terms and conditions here or visit www.merseytravel.gov.uk refunds 10.1 if you are an apprentice aged up to you!

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