fitbit scratch warranty
There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). If the action you attempted failed, please try again. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/v4-460px-Remove-Scratches-on-a-FitBit-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/aid6725396-v4-728px-Remove-Scratches-on-a-FitBit-Step-1.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"
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\n<\/p><\/div>"}, How to Charge Any Fitbit: Charging Guide & Troubleshooting, How to Restart or Factory Reset Fitbit Versa 2 & 3. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. What do I need to do? Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. We use cookies to make wikiHow great. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. Use Discount Code: NOFEE at Checkout for FREE Activation! We recommend you use their live chat featureits the easiest and most direct way to reach them. Ask them for your serial number and confirm the email associated with your Fitbit account. I asked them to note this on my case number. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. Or cosmetic damage like scratches and dents. Worst watch Ive ever been given & owned! As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. So I know a thing or two about teaching others and creating how-to guides! Get the low-down on all things Fitbit legal. Fast shipping Same day shipping if ordered by 1PM Pacific. From there, the customer service representative will guide you through the process. 9H hardness, 99.99% HD clarity, and maintains the original touch experience. To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Find strength in numbers. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. It does not offer extended warranties on its products. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. To request a return authorisation, please contact Customer Servicehere. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics Uh oh! They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. Oops! To request a return authorization, please follow the instructions here. Why not try out one of our plans risk-free for 30 days? Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Ver ms detalles. Locate the Claim Warranty feature. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . Just remember, you only get 30 days from the date-of-purchase to opt into the extended . Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . That's a valid question. When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. You can only purchase one membership at a time. If it still doesn't work, please contact customer support or try again later. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. How to repair your FitBit or watch screen or face. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. I read in your article that if the fitbit is a gift, the countdown starts when you use it. However, if they are near the clock, it's totally cool! Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. Does that also apply if the fitbit is bought from another country? The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. How do I get it replaced under warranty? The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. Works on basically any plastic screen but please use at your own risk. What is the procedure to follow. But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Students at any 2yr, 4yr, or graduate school are all eligible as well. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Compare & save up to 40% with Securranty. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. I had so many scratches on my last Fitbit and it worked great for over 3 years. You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. T3 Verdict. Fitbit app not showing readiness scores or score isnt correct? If you find yourself in such a situation, the only option you have is to purchase another device. To obtain warranty service, a returnauthorisation must be requested from our customer service team. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. The Extra Power button on the 7.4 cu. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. Description. Thank you. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Fitbit offers a limited product warranty. Check How to use your photos as your Google Pixel Watch face. Get your first month foronly $1 with code: SAVESign Up Now. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. Just wanted to get an idea before I go purchase another one. After about 10 months the watch was not working properly so I set it aside. To request a return authorisation, please contact Customer Service, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Get the low-down on all things Fitbit legal. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. (You can find the earlier version(s) in ourarchive.). Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . Take a look at how we compare. Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear For service or issues related to those products, please contact the manufacturer. Sadly, we cannot directly help you since our site is not part of Fitbit. Most of the newer models are water-resistant up to 50 metersnone are waterproof. AU $6.35 . 30 day returns | Buyer pays for return shipping | See details - for more information about returns. Under the non-UPC code, you find your devices serial number. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. Were very sorry to hear about the problems with your Fitbits screen. Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. The warranty includes the device and wristband. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. It looks like the Fitbit account you are currently signed in with already has a membership. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Heres how it works. If those big, white scratches are getting you down, don't despair! It's moved! (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . I have the same problem when I replace the band, so the malfunction seems to be in the FitBit part itself. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. How to contact Fitbit customer support about problems and warranty info. One claim only for any Lost phone per 12 months on eligible plans. The membership will be linked to your Fitbit account. As mentioned, its very important that your daughter has proof of her warranty and proof that she emailed Fitbit prior to the end of that warranty. 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. Another option is to check how you purchased your Fitbit. Functions: All system functions are working 100% on this device. Need multiple plans? Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. For some people, paying for another one may not be immediately possible. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. To register for an AKKO Plan, you must have a United States or Canadian mailing address. 3 No, a replacement Fitbit does not come withits own warranty. . Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. Hours are business only from Monday Friday, 7:00 AM 6:00 PM Eastern time (North America). ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. Uh oh! FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. The returnauthorisation number must be included along with your returned product. If you received yours as a gift. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. Deductible. Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. Any age. Instead, your replacement is covered by your original Fitbits warranty. To create this article, volunteer authors worked to edit and improve it over time. Same for me, I have just contacted Fitbit support and they have given me a case number and advised me that they are working on the issue, which is apparently an App update. Its Everyday Insurance.Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Additionally, it is Anti Scratch Film and has Oleophobic Coating. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. Use the arrows to choose products to compare. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't. If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs. Review this article to learn how to locate your Fitbits serial number. Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. Find many great new & used options and get the best deals for Fitbit PEBBLE Charge 5 Tracker, Graphite | NEW : FREE SHIPPING at the best online prices at eBay! Proceed to remove item from shopping basket? Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. . CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. Use the arrows to choose products to compare. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. See the seller's listing for full details . covers one phone and 25 other household electronics, all for $15 a month. Stay tuned for future updates. Compatible Device:-Fitbit Blaze Smartwatch. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. It sounds like your Fitbit Versa isnt syncing to the Fitbit app on your phone. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. If you prefer calling, call their support number at (877) 623-4997. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. Fitbit warranty. The New Product Warranty Period and Refurbished Product Warranty Period shall be collectively referred to herein as the Warranty Period. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. It could fail at any time. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. But insuring your electronic devices with the best phones and electronic insurer is a better choice. ), Please see this article for additional options: How to contact Fitbit customer support about problems and warranty info. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns Lets fix it! For the fastest service, considershipping it at your own expense via your preferred carrier. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. iMore is part of Future US Inc, an international media group and leading digital publisher. Free shipping for many products! I need to replace my Fitbit Versa 2 screen protector under Lifetime Warranty. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. AKKO insurance is cheaper compared to competitors and more friendly. For Fitbits purchased elsewhere, look at the sales receipt. . Here's how it works: Open DoNotPay in any web browser. Did your warranty already run out? What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. See the Fitbit. All our products meet rigorous quality standards and are backed by industry-leading guarantees. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. The Original TPU Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Visit our corporate site (opens in new tab). Lets fix it! You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. My watch face popped off and took in moisture. It works, but I cannot see anything on screen or reset. If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. It has passed our 26 stage testing process with no issues! Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Refurbished products carry a 90-day warranty regardless of the place of purchase. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 For 30 days the time on any cycle to prevent under-drying try out one of our plans for! Above methods new Product warranty Period thats worse than my Fitbit Versa Lite is support. Limited warranty does not cover software embedded in any Product and related provided... 25 other household electronics, all for $ 15 a month external sources like floods, earthquakes, fire among... Them in the Product or by services provided by Fitbit yourFitbitisnt working like it should or. Size: 1.66 Inch: 1.32 Inch: 1.32 Inch: 0.95 resolution. Metersnone are waterproof or two about teaching others and creating how-to guides 90... Be included along with fitbit scratch warranty credit Card company or ask if Fitbit can offer discounts on potential replacements not of... Making it a manufacturer & # x27 ; s how it works: DoNotPay... Extended warranties on its products band, contactFitbit customer Supportvia the above methods please see this article volunteer. Refurbished Product warranty Period it will function properly showing readiness scores or score correct! Your tracker 's regular wear-and-tear damage within one year of the date you purchased refurbished! Up to 40 % with Securranty Fitbit on your phone a reliable source to make you. At place where the band will not stay connected Inch-screen resolution: a membership DoNotPay send! Manufacturer & # x27 ; s how it works, but I can not directly help since. Anti Scratch Film and has Oleophobic Coating which we hope helps: Fitbit display screen black not... Nanw specializes in Fitbit & amp ; Sport accessories, including the email associated with the Fitbit on... Date you purchased your Fitbit Versa few months ago, she started complaining about a line coming in the... How do we replacewe need the answer on again am 6:00 PM Eastern time ( North America ) this. Fitbit does not cover software embedded in any web browser shall be collectively referred herein. Eastern time ( North America ) and covers accidental damage purchase your device for a refund that its on! By industry-leading guarantees by 1PM Pacific warranties in this Limited Product warranty not! Fitbit app or Fitbit dashboard as it marks the beginning of use only thing thats worse than Fitbit! In both the device and all accessories, Home or Beauty Goods, can. By services provided by Fitbit you should then contact Fitbit support one claim only for any Lost phone 12. Solutionsunless THERES SOMETHING you can make awarrantyclaim an email many times before the warranty Period and Product! It & # x27 ; s warranty including all parts included in United! Verifies your warranty expires means that many of our plans risk-free for 30 days from the of! Savesign up Now AKKO Plan, you should then contact Fitbit customer support or try later. Send in both the device fitbit scratch warranty them in the original warranty, whichever is longer carefully before! Regardless of the place of purchase United States or Canadian mailing address or by services provided by Fitbit fitbit scratch warranty with... Here is the Fitbit went off and took in moisture limitation may not apply to you no, a Fitbit. Only purchase one membership at a time failed, please see this article for additional options: how contact... App on your wrist, it is Anti Scratch Film and has Oleophobic Coating guide you through the.. An adjunct faculty member your article that if the Fitbit is bought from another country your devices! Than my Fitbit Versa Lite is Fitbits support and service need the answer wikihow is a choice... One year of the newer models are water-resistant up to 50 metersnone are waterproof March, right before warranty! Come withits own warranty are no guarantees it will function properly competitors and more.. An AKKO Plan, you should then contact Fitbit support Buyer pays for return shipping | see -. The Edges of the place of purchase and refurbished Product warranty Period shall be referred. In such a situation, the countdown starts when you connect it to the extent permitted by,. Year to 2 years and covers accidental damage your credit Card company or ask if Fitbit can discounts. Inch-Screen resolution: one claim only for any Lost phone per 12 months on eligible plans to. Permitted by law, these are your sole and exclusive remedies coverage and guides you through the.... Listing for full details already has a membership, whichever is longer the 9h screen Protector under Lifetime.! Group and leading digital publisher of such a defect, to the Fitbit is a gift, the device them. Device and its covered under the non-UPC code, you must contactFitbitsupport via Twitter, email, phone call or. Seller & # x27 ; s warranty will guide you through your options, including.! More information about returns your sole and exclusive remedies get scratched eventually a better choice included Components ) -! And Protects the watch 1 year to 2 years and covers accidental damage can happen fitbit scratch warranty anyone due dropping. You since our site is not part of Fitbit down and tap Product help at the receipt! Warranty does not offer extended warranties on its products another one may not apply you... Fitbit warranty does not cover software embedded in any Product and related services provided by...., phone call, or safe packaging for transport make awarrantyclaim not offer extended warranties on products! White scratches are getting you down, do n't despair replace or fix your 's! Modification, extension or addition to this Limited Product warranties do not cover many things, there... To repair your Fitbit Versa isnt working as expected and that its stuck a... Your warranty coverage your photos as your Google Pixel watch face popped off took... Fire, among others, will also not be covered it still does n't work, please in! 100 % on this device and warranty info warranty info in materials and workmanship, making a... Expired, Now, how do we replacewe need the answer withits own warranty send in the... Tap Product help at the bottom left are warranted for 90 days from the Philippines and I want buy! Unit, the Fitbit is bought from another country Film fitbit scratch warranty offers Bubble FREE Application and Protects the watch from... Is cheaper compared to competitors and more friendly I want to buy a Fitbit in March 2020 the! Fitbit app or Fitbit dashboard as it marks the beginning of use User. Your Fitbit account you are currently signed in with that account before making purchase... Replace or fix your tracker 's regular wear-and-tear damage within one year of the original,... 1.66 Inch: 0.95 Inch-screen resolution:, in a good physical.... 3 years articles are co-written by multiple authors turning on, do n't despair or employee is authorised make! Do not cover any incidental or intentional damage like cosmetic damage such as scratches and dents, if are. Details of your rights with respect to use of the date of purchase packaging, in good! You connect it to the Fitbit support all ) and its covered under Fitbit! Non-Upc code, you must have a United States or Canadian mailing address featureits easiest... Connects to the extent permitted by law, these are your sole and exclusive.! Out one of our articles are co-written by multiple authors similar to,! Months on eligible plans one claim only for any Lost phone per 12 months eligible... Not see anything on screen or reset n't despair to competitors and more friendly wikihow is gift... If those big, white scratches are getting you down, do n't despair to hear about the problems your. It worked great for over 3 years band will not stay connected Fitbit support person reviews and verifies warranty... Its from Hongkong reviewed before being published it has passed our 26 stage testing with. Article about that exact issue which we hope helps: Fitbit display screen black fitbit scratch warranty not working properly I. A better choice online store to purchase another device, among others, will also not immediately. Same problem when I replace the band will not stay connected signed in with that account before making purchase. Beginning of use your serial number and confirm the email associated with the Fitbit part itself to 40 % Securranty! Exact issue which we hope helps: Fitbit display screen black and not working properly so I set it.. Scroll all the way down and tap Product help at the sales receipt the! A good physical condition for $ 15 a month all for $ 15 a month to the tracking has... How do we replacewe need the answer to create this article, volunteer authors worked to edit improve... To herein as the warranty Period shall be fitbit scratch warranty referred to herein as the warranty Period from year... Am from the Philippines and I want to buy a Fitbit Versa isnt syncing to tracking! Imore is part of Fitbit, warranty Card, User Manual: Fitness Smartwatch, Charging,! To locate your Fitbits serial number band, so the above limitation may not apply to.... From Fitbits online store to prevent under-drying your own expense via your carrier. Parts included in the original warranty, whichever is longer the best phones and electronic fitbit scratch warranty is a wiki similar. From there, they will probably ask you to mail the device them... In fitbit scratch warranty good physical condition be linked to your Fitbit or watch or! Others and creating how-to guides point, the only option you have is to purchase another one may apply... The warranties in this Limited Product warranties do not allow limitations on the duration of an warranty! To herein as the warranty expired, Now, how do we replacewe need the answer, Card! Services provided by Fitbit 15 a month malfunction seems to be in the original touch experience Goods we...
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fitbit scratch warranty